A Great Big Social Media Bubble

Over the past couple weeks we’re seeing a lot of folks coming around to the view I express last year: 

The thing that calls it all into question for me is the number of people who are generally ex-online marketing folks now using strange titles like “Social Media User Guru” or something equally ludicrous. It reminds me of a networking group I once attended that turned out to be a room full of sales people, each hoping to sell something, and none realizing there weren’t any real customers there.

As the astute Esteban Glas points out here, both Robert  Scoble and  Joel Mark Whitt decry that which Witt calls “Social Media Incest”.   As I have said many times before: when the when the communication in the medium is mostly about the medium, the medium has failed.

Continue reading

Top Ten Posts from 2008

Following Ari Herzog’s example, here are my top 10 posts of 2008.

It’s a hard choice to make, but the votes are all in and I’ve got the envelope from our friends at Price Waterhouse containing the winners:

Its mildly surprising to me that my best posts from 2007 tended to center on small business marketing, online marketing and content management.  Of course, I was working with small businesses then, so that I guess makes sense.

Did I miss any important post?  Quite probably, but this is a fairly solid list.  Tell me, which is the best of 2008?

TTAC Ten Worst Autos of 2008

You’d think it wouldn’t be hard this year to come up with a list of the ten worst autos, but indeed, with so many trying so hard, the folks at TheTruthAboutCars.com have had a real struggle. Yet they once again came through with a list that’s becoming a Christmas tradition for me…

 

TTAC’s Ten Worst Autos 2008:

The votes are cast. The polls are closed. And there’s no question which vehicles our Best and Brightest consider the TTAC’s Ten Worst Vehicles 2008. The good news: there are only two new “winners” this year. The bad news: there are only two new “winners” this year. In fact, eight of last year’s Ten Worst are still in production. Even more depressing: half of this year’s winners  have “won” TTAC’s Ten Worst three years running. How long can these turkeys hang on? Pass the cranberry sauce and read on.

Enjoy the list in all it’s snarky goodness…

(Disclosure: TTAC is one the NameMedia Inc. premium sites, and I work with them.  That does not make the list any less funny…)

Branded Community or Sponsoring Niche Communities

Paul Gillin posted on a topic that I’ve been mulling over for the past few days: Branded Communities.  I’ve said it in the past and I will say it again here and now: why would you buy a build a branded community when you can rent one instead?

From Gillin’s post:

Pssst… is intended to bring fans of General Mills products closer to the company by inviting them into a members-only space where they can receive inside information, get coupons and samples and share their opinions about the company’s products. This is all the stuff that I preach organizations should do with branded communities. The site is produced in collaboration withGlobalPark, a company that manages online panels.

Pssst… is good in concept but bad in execution.

David Churbuck posted on the issue and asked one very pointed question:

Begs the question of who does a decent job with a branded community — aside from the usual product support forums, etc. — I can see some reasons for stumbling, but begs the question: who joins a community about bad yogurt?

The classic example would be Nike+ – where they’ve built a fairly successful brand community.   However, I  think a yogurt community might be a tough sell.

That said, building a branded community is a daunting task.  Potential issues:

  • Time to Market - do you have time for a 6-9 month dev cycle?
  • Core Competency – do you have people who can actually build and manage a community?
  • Expense - do you have a budget to build, and even more importantly, a budget to maintain a community?

At NameMedia, I work with Niche Community Sites, and we’ve been coming up with interesting ways to put companies and their brands in touch with the customers they want to reach, and we’ve got some compelling stories about new and innovative ways in which we’re doing this.  A couple brief examples:

It took Nike over 2 years to build their community.  We were able to get the Brother campaign up and running over night on Craftster.org.

Okay, this isn’t meant to end up sounding like an ad.  My point is that you can get real results fast working with Niche Communities and Niche Social Media.  While I’d love to tell you that NameMedia has the market cornered on creative sponsorship, there are a lot of other creative folks out there.

Or course, we’ve  got 20 million visits a month, over 30,000 conversations a day across our sites, in niches like outdoors, photography, technology, gardening, crafting, and astrology.  Our list of sites.

If you’d like to hear more about the creative campaigns we’re doing, get in touch with me or leave a comment here.  I’ve only touched the tip of the iceberg and there are probably better folks than me to tell the story.

Newspaper Death Watch: Trib Goes to 11, NYT Mortgages the Farm

Newspaper insiders for the most part weren’t all that surprised to see the  Tribune Company file for Chapter 11 bankruptcy protection yesterday.  The Trib has been in trouble for some time, and it hasn’t been helped by high profile fights of the past two years by owner Sam Zell, who purchased the company in April of 2007, which saw him take the company private.   Since then his fights with the leadership of the Los Angeles Times  have achieved near legendary status.  

The problem is that bankruptcy isn’t a complete answer for the Tribune Company.    Perhaps they’d do best to do as Sam Zell suggested just a short time ago when the mortgage crisis was at the top of the news:

“…this country needs a cleansing. We need to clean out all those people who never should have been in houses in the first place.”

Perhaps indeed the newspaper industry also needs a cleansing, and all those who should never have owned newspapers should be cleaned out.  For example, Sam Zell. Continue reading

New Journalism in Action – Using Twitter as a Photoblog with the Iphone

The idea: to run a live Tweet stream from the varied events of the Sutton, Ma Chain of Lights, a celebration that happens at many different locations thoughout the town and its villages.  I used my Iphone with the Twitterlator Application that lets me post pictures direct to Twitter with pictures that I take on my phone uploaded right at that moment.  The tweets all contain the hashtag #suttoncol – short for Sutton Chain of Lights which make them searchable via the Twitter search function, formerly known as Summize.  You can check out the full tweet stream here.

Additionally we (my 9 year old daughter Mackenzie helped me with this) took photos at the events we attended with my Canon Power Shot A530 5 megapixel point and shoot camera.

Why Would You Bother: Sutton, like many small communities, doesn’t get a lot of coverage in the local paper, The Worcester Telegram, and substantially less from the television stations.  Even if they did send someone out to cover the events, they’d have gone to a single location, took a quick couple pictures, or did a quick standup talking to some happy kids, then they’d have been off to their next assignment.  Local events are naturals for crowd sourcing, and what better way to do it than live tweeting with a hashtag, posting a photo gallery, etc.

When I sat down last week to add pictures to the National Gallery and Gift Shop site to help publicize the event, I was surprised to find there were no pictures online anywhere from the Chain of Lights last year, save a few marketing shots by The Vaillancourt Folk Art Museum. Continue reading

Layoffs for for Book Publishers

Layoffs at Random House, Simon & Schuster

Random House, etc. layoff…Yahoo is attributing it to the economy, but I wonder how much is do to people not reading in paper as much.

The economy has crashed down on an industry once believed immune from the worst — book publishing — with consolidation at Random House Inc., and layoffs at Simon & Schusterand Thomas Nelson Publishers.

At Random House, the country’s largest general trade publisher, the man who helped give the world “The Da Vinci Code” is in talks for a new position, while the publisher of Danielle Steel and other brand-name authors is leaving altogether.

“Yes, Virginia, book publishing is NOT recession proof,” said Patricia Schroeder, president and chief executive officer of the Association of American Publishers. “It’s sad day.”

The Tragedy of the Virtual Bookshelf

David Churbuck has found that which we are losing in this digital age.  It reminds me of the discussion I had with my 9 year old yesterday when she asked me if I’d read every book in my library.  

I like the Kindle. Indeed I love it. But I can’t indulge my penchant for giving away books thanks to this selfish device. I can tell people to read “Moneyball” but I can’t back that up by emphasizing my desire to share that experience by giving them my copy. The Kindle, ultimately, is a selfish device that cannot be loaned. Last week, while driving my son home from college, I sang the praises of “Shadow Country,” this year’s National Book Award in fiction. But I can’t lend it to him and indeed, tragically, I don’t have a physical copy to park on my favorite shelf next to the previous three books in the Watson series.

Indeed I suspect in some ways we may end up as a “Lost Generation” having committed so much to digital formats that most likely will be arcane and unreadable 50 or a 100 years in the future.  And in the here and now, the ‘community of the book’ is dying.  

For now, I continue to buy my books in print.  The problem is in this new economy, I have precious little time to read.  

Read David’s full post…really

Newsosaur: Newspapers Consider Printless Days

No time to write today, but I picked this none-to-delectible tidbit up from Alan D. Mutter at Newsosaur while surfing during lunch and had to share:

In one of the most startling of the potential initiatives, an amazing number of publishers of all sizes are giving serious consideration to eliminating print editions on certain days of the week, according to private conversations with operators who requested anonymity.

Monday, Tuesday and Wednesday editions, which typically carry the least amount of advertising, appear to be at the most risk.

With demand for newspaper advertising this year plummeting in every category (including online since March), industry ad revenues in 2008 are likely to be no better than $38 billion, or nearly 25% less than they were when sales hit an all-time peak of $49.4 billion in 2005.

An interesting notion, and one I hadn’t trully considered until just now.  I suspect in the end, publishing only a few days a week will be unworkable for most publications due to union contracts, etc.  Additionally, many of the hard costs endemic to print publishing and delivery will remain, ie, the presses, the trucks, etc.  

The big point to keep in mind is that no one would have ever mentioned such a notion out loud in the hallowed walls of a newspaper even a year ago.  How far we have fallen…

PC Magazine To Kill Print Version

PC Magazine announced last week that their January issue would be the last issue they actually print, from then on, they’re a web-only publication.

From The New York Times:

 

It is the latest of several magazine publishers to drop a print edition, as advertising plummets and the cost of printing a paper version rises.

“The viability for us to continue to publish in print just isn’t there anymore,” Jason Young, chief executive of Ziff Davis, said in an interview.

While most magazines make their money mainly from print advertising, PC Magazine derives most of its profit from its Web site. More than 80 percent of the profit and about 70 percent of the revenue come from the digital business, Mr. Young said, and all of the writers and editors have been counted as part of the digital budget for two years.

 

There are only two surprises here, first that it took them so long to realize that online was the only viable medium for them, and that they continued to call themselves “news” got so little play to begin with.

I’ll leave the inevitable “if it’s online only, can you still have ‘magazine’ in the title” snark alone for the day.  The real news here is that some news is best delivered over the web, and Tech News is one of those things.  The long print cycle lead times ensured that by the time the magazine would turn up on your doorstep, the news content would be old and moldy, having been macerated to death by various blogs, news sites and forums.  The key factors for moving Tech News online:

 

  • Tech readers definitely have computers and high speed access to the web.
  • Tech news cycles move too fast for print.  Web news can be delivered in minutes or hours, while print is right for 3-6 week delivery.
  • Tech news in print demands the most costly of print, high quality glossy magazines.

 

In the end, doing tech in print now means deep analysis and rigourous testing (both of which PC Magazine has always excelled at).  Yet, those can be offered online, and with a richer presentation.  Back when I started editing Reel-Time.com I remember new writers would always ask “How many words do I have?” when we talked about their weekly columns.  I always had to laugh, the notion of specific column length being so “print-centric.” On the web, we are free to throw as many pixels as we need at an issue.

I believe we’re seeing the tip of the iceberg.  Those that can make the jump will start to make that jump quickly.  Notably, I expect to see trade journals become a relatively rare beast.  Ivory towered experts lecturing professionals about their profession is a thing of the past.  Instead, users will gravitate to profession-based niche social media.  The journals will slowly cease to exist, and the magazines that remain will be serving the less technical of the professions.

For all the talk, er, converstation, going on about Social Media, we really haven’t got there yet.  I think the next year will the telling time, when we see more application of the prime tenets towards the professional space.  Where as we may have proposed a network for surfers last year, which we might monetize someday, this year, we’ll be proposing a network of plumbers, which we’ll be monetizing starting day one.

Once again, we’ve had a “Genie is out of the bottle” moment, and things have again changed for print.  There’s a digital diaspora going on, and we’ve seen a steady wave of carpetbagging print journalists, so it only makes sense that the institutions themselves attempt to make the move.  It’s the publishing equivailent of breaking down the presses and moving them where the money is.

So, if you’re in print, think about this: how can you better leverage social media online now to allow you to make a transition later?

And one bit of information to remember: in the 1970s print still used Linotype machines for typesetting.  There were tons of highly skilled linotype operators out there setting type for everyone.  When the first Atex systems came along, they started to put those guys (my grandfather was a life-time linotype operator by the way) out of a job.  About a decade later, the job no longer existed anywhere.  

Are you a potential digital carpetbagger, or will you go the way of the linotype operator?