Blog

  • Welcome to the Future – Virtual Time Share

    Tomorrow, many are predicting that Apple will announce iTunes is moving to the cloud.  Like everything else.

    Welcome to the joys of virtual ownership.  This is the place were we never really buy anything.  We rent it.  All the bits of our lives, the things we rely on day in and day out become mere sand slipping through our fingers.

    Alvin Toffler predicted in “Futureshock” that we would eventually move past the service economy.  I think we’re seeing that now.  Instead of building products and selling them, we’re finding new and interesting ways to re-market things that are already built and the rent them to each other.

    In the world of music, this new development is meant to make our iPods full of music obsolete.  We’ll be paying micro-payments 0r global access fees to get access to all the music.  So in truth, we won’t really own anything;  except the rights to listen to music for a definitive period of time.  There it is, the virtual timeshare.

    Call me old fashion, but I really hate renting things.  I hate paying twice.  Even worse, I hate paying in perpetuity.  The oil bill, the phone bill, the electric bill are services that really need to be monthly bills, but music?  Video?  Where does this stuff end?

  • Music Video: Keith Jarrett

    It’s been a while since we had a jazz video. For some reason I had this little bit running around my mind this morning. Enjoy…

    Keith Jarrett performing “Autumn Leaves”.

    [youtube]http://www.youtube.com/watch?v=io1o1Hwpo8Y[/youtube]

  • Boston Biz Journal: Companies Vulnerable to Social Media Threats

    It’s may be well trod ground, but it’s still a topic that needs to be considered:  What to do about reputation-damaging tweets or critics mobilizing on social media websites like Facebook. This week we get a brief glimpse into the world via the Boston Business Journal. In their survey, they found that 33% of PR professionals said their companies were not prepared to deal with social media attacks.

    “Online threats to corporate reputation are escalating the social media imperative when it comes to the new skill sets and experiences required of today’s CCOs,” said George Jamison, one of the survey’s creators, in a statement. “Credible experience in this area has shifted from ‘nice to have’ to ‘must have’ for the most desirable corporate leadership roles.”

    Local companies say that it’s key for firms to establish a presence on social media sites before issues arise – not after.

    Indeed, you need to “be there” before the problems occur. The problem is this: everyday it becomes harder and harder. SM staffs tend to be the first ones cut when the budget needs to be slimmed down, more and more services reach that critical level where they really need to be monitored. Last year we didn’t care about Foursquare, and the year before Yelp didn’t matter.  How about today?  What is going to really matter tomorrow?

    Also, we miss a couple important facts: not every “dissatisfied customer” out there is going to be someone we can “fix” via social media. And, even worse, there are some we really shouldn’t be trying to fix.  Face the facts, in business you do your best to please most of the people most of the time, but the threat of social media is that someone who doesn’t really understand will start to expect that we’re going to magically please ALL of the people, ALL of the time.

    I think the best path forward here for business is to adopt the prime tenet of the Hypocratic Oath: “Primum non nocere – First, do no harm.”  In short, we do our best to be conversant and transparent in our dealings with customers.  An even hand goes a long, long way.

    However, we need to remember the world is full of trolls and miscreants, and some of them love to dog a brand.  One thing I can tell you from experience: engaging/enabling a troll is a recipe for pain and heart ache.

    Here are a couple of things I learned from managing online communities that you should consider:

    1. Your commitment matters – commitment lets you set standards for users.
    2. Lead – your position makes you a leader.  Be a good one…
    3. Nastiness isn’t allowed – let people act towards each other or towards you in an uncivil manner and the good folks run for the doors.  Don’t accept rude treatment in Social Media, either.
    4. Check your ego at the door – your company isn’t perfect, neither are your products, or even yourself…get over it.
    5. You can’t control the message – nor should you try.  You can correct falsehood and solve problems, but think more in terms of “good results” as baseball stats (.400 average is outstanding) vs. nuclear war (a single loss is a total loss).
    6. Embrace the community – no one likes to feel left out.  Be inclusive, not exclusive, wherever possible.  Kewl Kid Marketing often alienates as much as it inspires.

    Further reading:

    7 Truths About Running Online Communities

    Forget Disclosure and Transparency – We Crave Honesty

    5 Lessons from a Social Media Campaign Gone Horribly Wrong

    Manifesto for Social Media: Stop Talking and Start Doing

    Monetize This…

  • Fox News Parody on Social Media

    Possibly the funniest social media bit I’ve seen in the past year…

    [youtube]http://www.youtube.com/watch?v=O8g3AFnT_Hk[/youtube]

  • Initial Impression – the iPad

    I’m now one of the kewl kids again…I have an iPad.

    While I’ll admit a fascination with the concept of the thing, it wasn’t on my acquisition list. You see, between my iPhone or one of my many computers, I’m almost always online. Even my TV gets Twitter, Google, etc. Lack of internet access really isn’t an issue for me.

    Now I have a 16gb iPad, the wireless version, and its trying hard to find its place in my life.

    The Good

    • Most of my existing iPhone apps work full screen with the iPad.
    • Battery life – praise the Lord, something from Apple that uses a battery which doesn’t measure battery life in nanoseconds.
    • Images are visually stunning in many cases.
    • Newspapers make a lot more sense to me.
    • The form factor here is much better for the bifocal set. I definitely default to reading email here if possible, rather than the iPhone.

    The Bad

    • Some of my key iPhone apps don’t transition full screen to the iPad. Notably:
      • Navionics – every navigational chart for the East Coast of the US. Too bad, this would be one of the best on the big screen.
      • Facebook – luckily I can just go to the site.
      • Most of the apps are long on promise and short on delivery. Other than newspapers, I haven’t found much that truly excites me.
      • The games are essentially recoded flash games. My daughters may like farming mangoes for the citizens of Virtual Villagers, but I’m yet to be enamoured of the gaming experience.
      • Greasy screen – the girls use it and tweenagers aren’t the best at keeping the screen clean. I may have to hire a homeless squeegee guy to keep it scrubbed down, or at least non-encrusted.
      • The thing is heavy. Holding it up to read actually gets tiring.
      • I reject the idea of paying for an app for every little thing.
      • I REALLY reject the idea of installing an app only to find:
        • It wants me to pay for the content. The modern day equivalent of getting a “batteries not included ” gift on Christmas and not having the batteries to go with it.
        • It’s a “lite” version with the functionality neutered.
        • They’re charging for an app with functionality I can easily get by going to any one of 30 existing websites that do it better.

      This week I have been doing one thing I haven’t done in several years. I am actually getting up, getting a cup of coffee and reading several of my favorite newspapers. Other than that, I’m pretty much on one of my computers.

      Share the wisdom in the comments, what am I missing?

  • Friday Music Video: Levon Helm on Letterman

    Levon Helm, playing “Tennessee Jed” off his “Electric Dirt” album live on the David Letterman Show in 2009.  Tremendous version, great sound, well worth the listen…

    For those who don’t know, Levon doesn’t travel much anymore.  You should check out the Wikipedia page to read up on what’s going on, esp. the Midnight Ramble, then check out his own site.

    He currently plays with a who’s who list of top musicians, many of whom you’ll recognize from past Friday Music Videos here.  People like (via Wikipedia):

    Artists who have performed at the Rambles include Helm’s former bandmate Garth Hudson, as well as Elvis CostelloEmmylou HarrisDr. JohnChris RobinsonAllen ToussaintDonald Fagen of Steely Dan and Jimmy Vivino of “Late Night with Conan O’Brien‘s” The Max Weinberg 7. Others have been Sean Costello, The Muddy Waters Tribute Band, Pinetop PerkinsHubert SumlinGillian WelchDavid RawlingsJustin Townes Earle, Bow Thayer, Luther “Guitar Junior” JohnsonRicki Lee JonesKate TaylorOllabelleThe Holmes Brothers, Catherine Russell, Norah JonesElvis Perkins in DearlandPhil Lesh (along with his sons Grahame and Brian), Johnny Johnson and David Bromberg.

    [youtube]http://www.youtube.com/watch?v=fZaU3VtMfoM[/youtube]

  • How Casual Friday Took Over

    When I started out in business, we dressed for success.  That generally meant ties and sport coats, and often meant full suits.  Granted at that point, I was in a much different industry, construction project management, but even from the mid-90’s, when I got into tech, things have changed.

    At the time I got into tech, we generally wore, at the very least, what I’d call “up scale business casual.”  Nice shoes, dress pants and button down shirts were de rigeur…

    Now since Casual Friday came to town, I find the level of dress in business has declined dramatically.  Most places seem to have gone to “casual everyday.”

    Perhaps it’s the nature of the business.  I work for a web only shop, and very rarely meet with anyone anymore,  but we’re definitely a jeans and polo shirt crowd.  In the summer, it’s shorts and polos, although I can’t bring myself to wear shorts to work.

    Question to all of you:  has the level of dress fallen where you work over the past decade?  How do you feel about it?

    Perhaps it’s time for “Dress for Success Monday”…

  • Friday Music Video: Blue Touch – One More Kiss

    Here’s one off the new album from Blue Touch, out of the UK – a band that’s lived the blues and it shows.  Here is the music video from their latest album, “Outstanding” (which would be my rating) entitled “One More Kiss”.  For my Atex friends, the bass player is none other than our own Merv Griffin!

    [youtube]http://www.youtube.com/watch?v=w0sXRZp9lFc[/youtube]

    Dig Deeper:

    Be sure to check out their site for more tunes, to buy albums/mp3s and more…

  • Fighter Pilots vs. Bomber Pilots

    A while back, a friend mentioned his frustration with a coworker who seemed to be eternally breaking the site.  No matter how good things were, there was always just one more tweak he wanted to try, and in doing so, he’d inevitably take the site down.

    I was reminded of the story my father, Jack Cahill, used to tell me.  One I’m sure any of you who met him will remember

    There are two kinds of people in this world, fighter pilots and bomber pilots.  The bomber pilot likes to wrap himself up in a nice warm jacket, climb into the cockpit of the bomber with a nice cup of hot coffee in the cup holder, and take off gently, ease on up to altitude, then have a nice flat level flight into the target, where he drops the payload, then turns back for a slow trip back the the field.  A good day is an uneventful day.

    On the other side of it, you have the fighter pilot, who lives to strap himself tight into the cockpit, pull on his gloves, and takeoff, going from the runway to near verticle as quickly as possible.  He can’t wait to get over the target and mix it up.  The best days are the ones where he limps back to the landing strip, his plane full of holes, the ammo gone, the fuel nearly gone, and with plenty of stories to tell.

    There are some jobs that are utterly suited for the bomber pilot.  QA, maintenance engineer, etc…any place you need a steady hand that gets the job done every single time.  The Fighter pilot is the kind of person who’s probably best in a troubleshooting roll, or maybe something innovative.

    Take a good look at your team: do you have fighter pilots who are doing the work of bomber pilots? How about the opposite?

    How about you?  Which one are you?

  • Friday Music Video: Deep Banana Blackout

    Caught up with these guys from a tweet by Shel Holtz. Gritty New Orleans funk you can really sink your teeth into.


    Find more videos like this on Deep Banana Blackout

    Dig Deeper:
    Deep Banana Blackout site

    Deep Banana Blackout on Archive.org (live show recordings)

    Wikipedia Page