Rob O’Regan has been working on a new site for Reed Business, and it went live today – http://www.expertbusinesssource.com/ – it’s a great resource for the small to medium business sector, be sure to give it a read. I’ll be appearing there in the coming weeks, so keep your eyes open.
Blog
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The Future of Search
I’ve been thinking about search lately. Mainly the thoughts have centered on how poorly machine developed search actually works. Think about it, when you search, be it on Google, MS Live Search or anything, how relevant are the results? How many of the top results are simply gamed results from SEO tactics?
The problem is this: while an algorithm can do a good job, I think we really need a team approach – a Digg-like rating system that allows us to put some real human value into the mix. Of course those of you familiar with Digg will immediately say: “right, then the SEOs will just game that as well”, and you’d probably be right.
Think about this though: why not place weight on the ratings offered? Surely the opinion of an expert in a field is of a higher value than you’re Aunt Edna (unless she is that expert…)?
So it seems like it might be impossible…take a quick go through the now infamous Indentity 2.0 presentation Dick Hardt of Sxip did as OScon last year. If we had a ubiquitous means of identifying people on the web, then we’d be able to apply some value to their ratings. And we might even be able to do that one the fly, so that, say I might value the rating of my friend David more than my nephew who’s kind of weird…
My suspicion is that the next step for search is that we’re going to need to re-interject a human side to it. That’s why the web 2.0 stuff like Digg, del.icio.us etc. has become so popular – the human side.
We’ve seen the machine side, and frankly, it can only go so far. Bring on the meat sacks!
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Yelvington – Throw the Bums Out
Steve Yelvington has a great post on Forum/Comment management in the big media environment entitled “Throw the Bums Out.”
Those of us that have managed online communities for years know that you’ve got to have a good sherriff around or things get completely out of hand. Think roving bands of digi-thugs corrupting what would otherwise be worthwhile conversations. I’ve seen it enough, with spammers, commercial agendas, tinfoil hatted clowns and their ilk, and I’ll admit over time I became very quick on the draw. I do not regret now, nor have I ever, a single banning. My only regrets are the folks that I gave the benefit of the doubt and had to remove from the community later. Yelvington writes:
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MediaPost/Nielsen on the Death of PageView Metrics
Max Kalehoff, vice president of marketing for Nielsen BuzzMetrics, has a piece up on MediaPost predicting that 2007 will *not* be the year that PageView dies as a valid metric for web advertising. As the title notes, he sees weakening, but doesn’t it to totally go away.
The shortcomings, flaws and growing irrelevance of the page view are undeniable, but will the page view die as quickly as so many predict or hope? To the detriment of the online publishing industry’s advancement, my prediction is the metric will fade, or evolve, pretty slowly. I agree with Dan Melvin, who commented on Fred Wilson’s blog post on the topic: “[O]nline media metrics are only the tail, and they don’t wag the dog anymore. The dog is advertising revenue, and that will drive what metrics are used. But the reality is that decision-making on where to buy online ad space doesn’t change very quickly, so I’m not convinced that metrics will change quickly either, even though they should in a perfect world. PVs and UVs will likely still be used just because they provide comparability. Even if they become less accurate proxies to what ad buyers really want to know, they might persist just because there are no better universally used proxies. Hopefully better metrics will become universally used but I think it will take a long time.”
Barring any relevant replacement, he’s right. Even though we’re all aware our data is flawed, until we get a different data model, we’re gonna dance with the girl we came with.
The problem is that deep down, we know we can’t rely on the stats. I’ve said for a long time, where possible we’ve got to tie our campaigns to real world events, such as purchases, lead generation and that’s got to be done by proper promocoding, and dogged attention to analyzing where the real dollars are coming from. CPM, CPC, etc. are no good for anything other than affinity purchases – and affinity marketing, where one is essentially providing a public service for the good will of the niche market, is best accomplished in a more transparent medium, such as outright sponsorship of an industry forum, etc. I’ve just completed a major affinity marketing site (it’s a closed subscription model, only open to vetted niche members, so I won’t bother linking it here) where I integrated vBulletin Instant Community software throughout the site for security/subscription management – very cool stuff.
So remember, measure the end goal and take every other bit of metrics you get with a grain of salt.
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Friday Music Video – Miles Davis & John Coltrane
Miles and the Trane – short clip, but worth it. I have no idea where it’s from.
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New Home Computer – PITA
I gave the girls a new computer for xmas. It’s a fairly simple machine, duo core Emachine, with plenty of memory, disk, etc.
There are two things that have really got me annoyed though. Looking at the list of processes that are running by default on the machine, I have got to wonder why anyone even bothers with a launch Icon anymore. Everything appears to be preloading into memory, at the expense of everything else. For example, I’ve quicktime task manager loading, as well as a ton of AOL processes, none of which I use. MS Office is loading some stuff as well, but the kicker is that I haven’t even loaded MS Office. Simply amazing.
The reason a lot of this junk is loading is simple, they want the application to look like it’s loading fast. So preload lots of the basic functions, hence it will be all ready should you ever click the launch icon. So on the odd chance that I decide to try out AOL some time 6 months from now, I’ll be ready to roll.
For those of you who don’t know it, you can go to run and type in msconfig and edit the stuff that is being run at startup. My advice is to only do a few items at a time, and only those that you have a pretty good idea what they are, like anything that has “AOL” in the file name, if you don’t use AOL.
Another thing that’s really annoyed me is IE7 – it’s slow, seems to crash for no good reason and generally is a PITA. I’ve solved that problem for the girls – their now using Firefox.
I need to use IE7 for site testing. So I was very excited to see the Web Developer toolbar you can download. I use the Firefox Web Developer Toolbar all the time, particularly it’s “edit css” function which lets me test my changes on the fly. So I fired up the IE7 Developer Bar, and find it’s got virtually no functionality. A DOM inspector? How about simply reduplicating the functionality of the Firefox Web Developer toolbar guys?
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Saturday Morning Music Video
Michael Franti and Spearhead playing “Sometimes Rock the Nation” on August 18 2006.
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RIP Gerald Ford
I met Gerald Ford in 1981, after his Washington years had come to an end. He was the guest lecturer for a leadership class I was taking at the University of Vermont at the time.
My impressions, even today, run deep. First and foremost, when talking to the man who had the leadership of the free world thrust upon him, I was struck by a single thought: this is a good, caring man.
He sat with us for over an hour, discussing both history, and leadership. Many of those in the room, like Jim Louderback, now Editor in Chief at PC Magazine, or Phil Kennedy, the son of former Ambassador Moorehead Kennedy, have gone on to become just what the course intended, leaders.
One of the group asked the former President what is was like to reach the pinnacle of political success, and Ford reminded us that the presidency was not a job he’d ever wanted. The job he’d preferred was that of minority leader in the house, where he’d been able to broker deals, and make things happen. A skill which is unfortunately lacking in this day.
That led him into a discussion of the leadership styles of others he’d known, and inevitably to his own. He felt that he was most effective when he led by consensus – a style that he noted was better suited for the House of Representatives than the White House.
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Merry Holi-kawa-nachah-mas
Whatever you may or may not celebrate, have a great few days and enjoy the family times. I’m attempting to upgrade the kids machine to Vista, and will soon pitch it all and climb into a carton of well-laced nog before the relatives arrive and the fireworks begin. Smile and try to remember, they eventually go home – deck the halls, not a family member.
My best to you and yours.
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Red Sox Listen to Blogs – Customer Service
I won’t bother reposting the same information that’s been posted on OpinionatedMarketers.com and on Mary Schmidt’s blog. Definitely read both posts…
Maureen Rogers posted about a problem buying tickets online from the Red Sox – and the post was picked up by Company VP Charles Steinberg – who also included an email on the issue from President Larry Luccino’s Blackberry saying “Get back to her please and tell her we are determined to make. It better” (typo is correct, it’s a Blackberry after all…).
Read Mary Schmidt’s post
Read John Whiteside’s post
Read the post from Maureen Rogers on her Pink Spot Blog