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Author: Mark Cahill

Revisiting the Implied Responsibility of Comms Providers

Revisiting the Implied Responsibility of Comms Providers

Regarding my post yesterday about the Implied Responsibility of Comms Providers, two things happened over night that bear mentioning. Twitter again was down for a couple hours starting at 4pm EDT, or so. Users were a lot less charitable in their comments. I really think they’re at stage 2 in the matrix I provided, but I’ve seen the first signs that they’re moving from step 2 to step 3, which is a very bad thing for Twitter. Jeremiah Owyang tweeted…

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The Implied Responsibility of Communications Providers

The Implied Responsibility of Communications Providers

Okay, I promise to go Twitter free next week, but for now, an interesting observation… Yesterday, Twitter went down for about 3 hours. The general experience provoked a few thoughts. Firstly, I thought of the Twitter addicted, jonesing at their keyboards, hitting refresh endlessly in a forlorn hope the service will return. But then I thought more on the idea of what happens when your communication means becomes a part of peoples lives.  I’ve been here before, since the Reel-Time.com…

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Social Media – Shark Jumping?

Social Media – Shark Jumping?

One of the outcomes of my testing of Twitter lately is that I’ve come to question whether or not Social Media has jumped the shark (props t David Churbuck who tweeted on social media jumping the shark this morning – I initially left the attribution out to save the fall out, but since he linked, no need to save him…) What I am finding is that most of the people I am finding in my general circle on Twitter are…

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Friday Music Video: McCoy Tyner

Friday Music Video: McCoy Tyner

It’s Friday, I’m on a Honey Do Vacation, and it’s raining.  A perfect time for the blues tinged melodies of McCoy Tyner, playing with his Trio.  For me, McCoy is the perfect example of the the juxtaposition of melodic themes, envoking feelings of both hope and futility, taking us on a strange and wonderful emotional ride. McCoy gained prominence playing with John Coltrane, and over the years has played with virtually all of the contemporary greats.  If you’re already a…

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The Right Medium for the Message

The Right Medium for the Message

Having used Twitter for a few weeks now I’ve come to the realization that it’s a viable communications means. It’s just that I’d never realized the appropriate messages to fit in that medium, which are short comments or conversations. I think of it as yelling over the cubicle wall at the folks around me. It’s good for a short blast, but any substantial conversation needs to move to a more appropriate communication means, be that a blog, an email, IM,…

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The Media Debate, Part Deux

The Media Debate, Part Deux

To paraphrase, the battle for print publishing is over, the battle for media itself has begun… Several years ago, Leo Laporte predicted that 2007 would be the year of the podcast, and that 2008 would be the year of online video. He was pretty much right on the money. Things have changed for big media in so many fundamental ways. In so many ways the problems facing video providers (formerly known as “television”) are, as with the print publishers, about…

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The Newspaper Decline – The Side We Don’t See

The Newspaper Decline – The Side We Don’t See

We’re generally quite happy to say it’s the online revolution that’s killing print media. Sure, it’s had it’s effect, but the truth is that there’s (as there generally is with all things) more to the story. You see the downturn for print also came at a time when big print publishers (aka “newspapers”) were starting to get a whole lot more information to deal with. They had invested in systems that allowed them to get into some very extensive data…

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Small Shops Beating Box Stores at their own Game

Small Shops Beating Box Stores at their own Game

Guess what, superior customer service and knowing your customers needs wins out.  Just ask the folks of Home Depot #4552 who got beat by the little guy across the street.  From the Boston Globe He and his brothers, who’ve operated their store for 35 years, had heard the stories about big-box stores and their low prices driving competitors into the ground. So the store stuck to what it does best – good customer service, competitive prices, and a willingness to…

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