The Dark Heart of Social Media Marketing
Over the past few days, I’ve seen several of the A-listers on Twitter tweeting directly to the airlines themselves about problems they were having with flights. Sounds like a neat use of Social Media? Not hardly, when you look at it closer… You see, in the first case, the A-lister in question turned up late for a flight, which happened to be overbooked. So this A-lister came up without a seat, along with something like 8 other people. Immediately the…